Wardah Fitria Rini, Hamdani, A.U., Putri Hayati, Pepi Permatasari and Sri Wahyuningsih 2026. The Penerapan Electronic Customer Relationship Management Untuk Meningkatkan Kualitas Layanan Penjualan Produk. Jurnal Ticom: Technology of Information and Communication. 14, 3 (May 2026), 137–144. DOI:https://doi.org/10.70309/ticom.v14i3.225.