MAHARANI SITI AULIEZA; AGUS UMAR HAMDANI; YESI PUSPITA DEWI. Aplikasi Electronic Customer Relationship Management (E-CRM) Untuk Meningkatkan Kepuasan Pasien Pada Praktik Mandiri Bidan Ernawati . Jurnal Ticom: Technology of Information and Communication, [S. l.], v. 14, n. 1, p. 27–36, 2025. DOI: 10.70309/ticom.v14i1.165. Disponível em: https://jurnal-ticom.jakarta.aptikom.org/index.php/Ticom/article/view/165. Acesso em: 4 apr. 2026.